Position Desired: Associate, customer service representative

Cover Letter:
**** **** Jr
5621 Savannah Woods Ln, Rosharon, TX 77583 • (281)965-0096 • ****@*****.***

PERSONAL SUMMARY
• Possesses a courteous, tactful, and diplomatic demeanor
• Punctual and maintains regular consistent attendance
• Fast learner, able to retain information, and work well under pressure
• People oriented and have an excellent sense of public and customer relations
• Takes initiative, uses discretion and independent judgement when making decisions
• Have excellent oral and written communication skills
• Able to type 20+ wpm with speed and accuracy
• Possesses beginner skill level in Microsoft Word, Excel, Power Point, and Outlook Mail

EDUCATION
Majoring in Sports Marketing​​​​​​ ​​August 2015-December 2017
University of Dubuque​​​​​​ ​ ​​ ​ Dubuque, Iowa
GPA: 3.0

PROFESSIONAL EXPERIENCE

Front Desk Supervisor​​​​​​​​​​ Sept 2015-Mar 2016​
Chlapaty Rec & Wellness Center (Part time, work study some weekends, 20+ Hours per wk) ​​​Dubuque, IA
• Provide ongoing customer service and office support including data entry, filing, faxing, copying, and scanning
• Answer, screen and direct incoming calls and voicemails accurately and appropriately
• Demonstrate established proficiency in operating PC-based computer software such as Word, Excel, PPT
• Accept and process payments for equipment rentals
• Prepare and review files, documents, reports and other correspondences
• Scan visitors in and out of the facility
• Develop and manage external relationships with sales reps, vendors, members and guests
• Handle cash, check, and credit card transactions; open and close registers
• Maintain organization upkeep to provide a clean and safe environment for guests and members
• Assist with ordering of inventory such as office supplies and
• Verify mem

Desired Compensation / Salary:
$11/hr

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