Position Desired: Clerical, office manager, healthcare management non-clinical, Executive assistant

Cover Letter:
NOT INTERESTED IN A SALES POSITION
**** ****
2631 Howlite Ln.
Rosharon, TX 77583
(***) ***-****
ad****@houstonmethodist.org

EDUCATION

Colorado State University, Global Campus
Expected graduation December 2018
GPA: 3.8
Bachelors/Masters in Business-Healthcare Administration

San Jacinto College, Pasadena, TX
Expected transfer to University, January 2014
GPA: 3.5
Graduated 2014 with Associates of Arts-Business

Deer Park High School, Deer Park, TX
Graduated May 1998
GPA 3.6

PROFILE OF QUALIFICATIONS

Extremely dedicated and detail-oriented with high levels of motivational
energy - can be counted on to get the job done.

• Customer Service/Public Relations
• Data Compilation and Synthesis
• Office management, employee training
• Scheduling, Registration & Insurance Verification
• Orders Processing
• Patient chart processing
• EPIC trained Super User
• Establish great patient relationships
• Ability to organize, prioritize, work under extreme pressure, and deadlines.
• Effective motivating and mentoring capability
• Strong decision making & critical thinking skills
• Self-motivated & maintain high level of energy

PROFESSIONAL HIGHLIGHTS

Oct 2016 - Present Patient Access Coordinator
The Methodist Hospital, Referral Management Center

• Coach, mentor and developed staff
• Performance feedback
• Create new and maintain standard operating procedures & workflows
• Interdepartmental reporting
• Active monitoring of Workqueue and phone systems
• Staff onboarding
• CHAA certified for 6 years.

2008 – Oct 2016 Transplant Scheduler/Registrar II
The Methodist Hospital, J.C. Walter Jr. Transplant Center

• Handle all incoming calls
• Obtained and process doctors’

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